Privacy Policy
This Privacy Policy explains how Obryl ("obryl.com" and the Obryl mobile application) collects, uses, protects, and discloses your personal information when you access our platforms, book accommodations, rent vehicles, or take tourist tours in Cameroon.
1. Scope & Data Controller
This Privacy Policy applies to all personal data collected by OBRYL through the website https://obryl.com and the official Obryl mobile applications (Android and iOS). By accessing or using our services, you acknowledge that you have read and understood this Policy.
Identity of the Data Controller:
- Entity: OBRYL
- Application Name: Obryl (Web & Mobile Android/iOS)
- Country of operation: Cameroun
- Official Contact Email: info@obryl.com
- Official Website: https://obryl.com
2. Personal Data We Collect
We only collect personal information that is necessary to provide, secure, and improve our services. Depending on how you use Obryl, we collect the following categories of data:
Account & Identity Data
First name, last name, email address, telephone number, profile picture, account credentials (hashed passwords or WebAuthn/Passkeys cryptographic public keys).
Geolocation Data (GPS)
Precise or approximate GPS coordinates when searching for nearby stays, rental cars, or tourist tours. Location is only accessed with your permission while actively using the app, never tracked silently in the background.
Payment & Financial Data
Transaction history and status. Payments are handled via our PCI-DSS certified gateway GeniusPay (Mobile Money MTN/Orange Money, bank cards). Obryl never stores full credit card numbers on its servers.
Media, Photos & Documents
Photos uploaded for property listings, vehicles, reviews, or identity documents provided by hosts for account verification (KYC) to guarantee safety.
Device & Technical Data
IP address, mobile operating system (Android, iOS), unique device identifiers, Firebase Cloud Messaging (FCM) push notification tokens, connection logs, and crash diagnostics to ensure high stability.
3. Purposes and Legal Bases for Processing
We process your personal information for the following specific purposes and under the following legal bases:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account & Reservations | Managing account creation, login, bookings for stays, vehicles, and tours. | Contract execution |
| Secure Payments | Processing transactions, issuing invoices, and refunding bookings via GeniusPay. | Contract execution |
| Push Notifications & SMS | Sending booking updates, confirmation codes, and host-traveler instant messages. | Consent / Contract |
| Map & Local Search | Showing accommodations, cars, and experiences around user coordinates. | Consent (GPS permission) |
| Safety & Anti-Fraud | Preventing illegal activities, verifying host identities, and securing our systems. | Legitimate interest / Legal duty |
5. Mobile Permissions (Google Play & App Store)
To ensure complete transparency regarding Google Play policies, our mobile application may request the following permissions on your device:
Used exclusively when the app is active in the foreground to locate nearby available accommodations, rental cars, and tour itineraries on our interactive map. We do NOT track your continuous location in the background.
Requested only when you choose to take or upload photos of your accommodation, car, identity document (for host verification), or profile avatar.
Used to notify you about booking requests, payment confirmations, host messages, and critical security alerts. You can disable notifications anytime in your smartphone settings.
6. Security and Data Retention
Obryl implements robust technical and organizational security measures to protect your personal data from unauthorized access, loss, or alteration. All communication between your device and our servers is encrypted using modern TLS 1.3 encryption.
We retain your personal information for as long as your account remains active. When an account is closed, personal profile data is purged within 30 days, except for accounting, billing, and tax records which must be retained for the minimum statutory periods required by Cameroonian and international financial regulations.
7. Account and Personal Data Deletion
In full compliance with Google Play Developer Policies and global data privacy standards, Obryl provides all users with a straightforward way to request the complete deletion of their account and associated data.
- Open the Obryl mobile app.
- Go to Profile / Settings tab.
- Select "Account Security" or "My Account".
- Tap "Delete my account" and confirm.
You can request deletion anytime by sending an email from your registered account email to:
info@obryl.comSubject: "Account and Data Deletion Request"
- Immediate effect: Your profile, listings, vehicle postings, and active credentials become inaccessible.
- 30-day purge: All personal profile details, uploaded images, and device push tokens are permanently erased.
- Legal archives: Past completed transaction records and invoices are strictly maintained as required by statutory accounting laws.
8. Your Rights Regarding Your Data
Under applicable data protection laws, you hold the following rights without fees:
Request a copy of the personal information we hold about you.
Correct incomplete or inaccurate information directly in your profile.
Request complete deletion of your data (right to be forgotten).
Object to non-essential communications (e.g., promotional newsletters).
To exercise any of these rights, simply email us at info@obryl.com. We respond within 30 days.
9. Children's Privacy
Obryl services and applications are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that a minor has provided us with personal data without verifiable parental consent, we take immediate steps to delete such data and terminate the account.
10. Contact Us & Privacy Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled by Obryl, please contact our Data Protection Officer (DPO):
OBRYL — Data Privacy Department
Cameroun • https://obryl.com
info@obryl.com